Armstrong’s Handbook of Management and Leadership
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This book is primarily about the practice of management – the art and science of getting things done. But it is also about leadership – how things get done through people. Management and leadership are different but complementary activities, as explained in Chapter 1.
The activities of management and leadership take place in order to make things happen to get results. The book therefore also examines the process of managing for results, a phrase first used by Peter Drucker (1963) in his book of that name. Drucker is quoted extensively in this book – simply because, as stated in the Harvard Business Review (Drucker, 2006): ‘He is the pre-eminent management thinker of our time’.
The book is divided into the following six parts:
- The practice of management
- Approaches to management
- Organizations
- Delivering change
- Enhancing customer relations
- Enabling continuous improvement
The content of this book has been extensively revised in this edition but, as set out in the Appendix, it is still aligned to the Managing for results professional standards of the Chartered Institute of Personnel and Development, which form part of the overall Leadership and management professional standards.
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